Dota Coach Privacy Policy

• Email Addresses: Users may optionally choose to provide their email address via Overwolf, which we store on our servers. We will never sell your email address.
• Third Party Accounts: Users may choose to use an Overwolf account while using our application. In this case, we store the identities and related metadata for those third-party accounts.
• User Submitted Content: Users may choose to submit original content like feedback, logs, and issue or bug reports. We collect and store this information on our servers.

• Email Addresse: Customers are required to provide their email address to Overwolf, which will be provided to us after payments are done for our subscription-based services, which will be stored on our servers.
• Overwolf Username: To make payments via Overwolf, a Username will be required. Overwolf will provide the User's name to us after payments for our subscription-based services are done, which is stored on our servers.

• Service Usage Data: With the help of third parties like Google Analytics we automatically collect visitor usage data. This may include your IP address, location, device and browser type, or similar information, as well as a record of the pages or screens you visit. This data is anonymized and not connected to your specific account.
• Service Logs: As with most websites and applications, our services automatically collect information when you access the Service. This log data may include your IP address, the address or location of the requested web page, the date and time of the event, and data from your current app installation (such as a unique installation id).
• Email Messages: For Users who choose to send us email (such as for customer service, media or business development inquiries, or other purposes), we retain a record of the conversation including your email address and messages.
• Chat and Social Media Messages: For Users who interact with us on social media or chat services (like Twitter or Discord, respectively), we may retain a record of those communications including your service identity and messages. o Aggregated and Anonymized User and Customer Information: We may aggregate and anonymize the data stored as User Information and/or Customer Information and use the aggregate. Data in this form cannot be used to identify you or your usage of the Services. For example, we may aggregate User data to count the number of Users with a certain screen resolution.

• We use User, Customer, and Other Information to provide customized features for you on the Services. We may use other information to improve website performance and resolve problems with the Services.

• We use User, Customer and Other Information to aide in making decisions about the future of the Services, such as making improvements or creating new features.

• We use User, Customer, and Other Information to aide in the resolution of support tickets for purposes of customer service or business development.

• We use User and Customer Information to send you service, technical and other administrative emails, messages and other types of communications. We may also contact you to inform you about changes in our Services or important Services-related notices. These communications are considered part of the Services and you may not opt out of them. In addition, we sometimes send emails about new product features, promotional communications or other news about the Services. These are marketing messages and you can control whether you receive them.

• We use User and Customer Information to contact you for billing, account management and similar reasons.

• We use Other Information to aide in the growth of the business of the Company.

• We may display User Information to other Users of the Services. For example, by authorizing and linking your Discord account, we may show it to other visitors.

• We may display your User Information to you. For example, we will show your account information on an account settings page where you can make modifications to your account.

• We may display your Customer Information to you. For example, we will show your billing and payment information on a settings page where you can view and make modifications to your subscription.

• We may engage third party companies or individuals as service providers or business partners to process data to support our business. These third parties may, for example, provide virtual computing, storage, payment, help desk, bug tracking, or other related services. We may share Other Information with these third parties, and we make a conscious effort to share the minimum amount of data possible with each third-party service.

• We may share other Information with corporate affiliates, parents and/or subsidiaries. If the Company engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of the Company's assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities (due diligence), some or all data may be shared or transferred, subject to standard confidentiality arrangements.

• We may disclose or use aggregated or de-identified data for any purpose. For example, we may share aggregated or de-identified account, usage, and log with prospects or partners for business or research purposes.

• We may share or disclose User Information in accordance with the instructions of the User, and in compliance with applicable law and legal process

• If we receive a request for information, we may disclose User, Customer, or Other Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.

• We may use data to protect and defend the rights, property or safety of the Company or third parties, including enforcing contracts or policies, or in connection with investigating and preventing fraud or security issues.

• We may share data with third parties when we have consent to do so.

You can also reach us by mail:

Rho Technologies GmbH
ATTN: Dota Coach
Eschenweg 5
8966 Oberwil-Lieli
Switzerland